Shipping/Returns
US domestic shipping
USA DELIVERY
At Jack Hutton LLC, we strive to provide a seamless and convenient shopping experience. Please review the following details regarding our delivery and order policies:
Free Ground Delivery (Domestic Orders): ?
We are pleased to offer complimentary ground delivery for all domestic orders.
Order Cancellation:
Once an order has been processed, we cannot guarantee cancellation. However, we will make every effort to accommodate your request.
Shipping Schedule:
Orders are shipped Monday to Friday from our warehouse, excluding holidays.
Orders eligible for overnight delivery must be placed before 11 a.m. PST to meet shipping requirements. Orders placed after 11 a.m. PST will ship the following business day. The choice of carrier will be at our discretion.
Unexpected Delays:
Unforeseen and uncontrollable delays, such as those caused by weather or holidays, will not result in a refund of the express shipping cost.
Order Availability and Volume:
Delivery times are subject to item availability and order volume. Pre-ordered items will be shipped once they arrive. Please refer to the product page for the expected ship date.
Signature Requirement:
All packages require an adult signature upon delivery. Please ensure the delivery location is secure.
If you have any further questions or need additional information, feel free to contact us at shop@byjackhutton.com. Your satisfaction is our top priority.
International shipping
At this time, international orders are not eligible for free delivery. Additional shipping charges may apply based on the destination country. For any inquiries or concerns regarding international shipping, please contact us directly.
RETURNS
RETURNS
We want to ensure that your experience with Jack Hutton LLC is seamless and exceptional and because our products are uniquely released. We off a no refund policy.
If you have any questions or concerns, please don't hesitate to contact us at shop@byjackhutton.com. Your satisfaction is our priority.
EXCHANGES
If you receive your product damaged, Jack Hutton allows up to 2 business days to return damaged item an exchange.